The research

We asked families before we built anything

Lingriser is designed for students in Vietnam's provinces, not its two biggest cities. So before writing a single lesson we surveyed and interviewed the people it is for, outside Hanoi and Ho Chi Minh City, and then put an early version in front of students to see what held up.

120 parents surveyed on goals, spending and what they want from English lessons
65 secondary students surveyed on how they learn and where they get stuck
22 interviews with English teachers (11) and English centres (11)
2 focus groups where students used an early version of Lingriser

Survey fieldwork 9 September – 9 October 2025. Focus groups held 9 December 2025 and 10 January 2026.

Parents

Parents want confidence they can see

Grades still matter to families. But when parents described what they wanted most, it was a child who can actually hold a conversation, and a way to know it is happening.

92.5% want their child to speak English with more confidence
64.2% say speaking is the skill their child most needs to improve
60.4% want to be able to follow their child's progress
90.6% are ready to explore online lessons with a tutor, at a fair price

Only 28.3% of parents believe online learning works as well as a classroom. That is why Lingriser puts real people at the centre of every cycle, and treats software as the support between lessons rather than the lesson itself.

Why apps alone fall short

Most students have tried an app. Most stopped.

Three in four parents told us their child had used an English learning app. More of those children had given up than were still using one. Students said the same thing in their own words: apps have no real conversation in them, the feedback is generic, and with nobody expecting them, motivation drops quickly.

Industry-wide, education apps keep about 2 in every 100 users after a month. A person waiting for you on Thursday is a stronger reason to keep going.

35.8% of parents say their child started an app and stopped
24.5% say their child still uses one regularly
2.1% of education-app users are still active 30 days after installing (UXCam)
Students

What students told us in the focus groups

Nine students across two sessions, the second mostly from Cần Thơ, tried an early version of Lingriser and talked us through how they learn.

Why speaking is hard

  • The words don't come in time. Students know the vocabulary but cannot recall it fast enough mid-sentence.
  • Fear of being laughed at. Several described shyness, and worry about being laughed at for a mispronunciation.
  • Little real conversation. Speaking happens in structured class activities; spontaneous talk is rare.
  • Few chances to meet other speakers. Access to foreign teachers is scarce in many provinces.

What helps

  • Time to prepare. The single strongest boost to confidence was getting the topic in advance.
  • A patient, familiar tutor. "Gentle, not too strict" was asked for directly.
  • A mentor who can switch to Vietnamese. A quick clarification when stuck removes the embarrassment.
  • Help in the moment. Hints and sentence starters when an answer stalls, not just a score afterwards.

The mentor model was the best-received part of Lingriser in both groups, and students described the mix of independent practice and weekly sessions with a person as "logical" and "necessary".

What we changed

The research is in the design

Each finding above is visible somewhere in how Lingriser works.

Prepare, then speak

Absorb comes before Express

Every cycle starts with understanding the material, so students arrive at the speaking session with the ideas and the words already in hand.

A person to talk to

A mentor close in age

Speaking sessions are with a trained mentor whose job is to keep a student talking when a word goes missing, not to mark their grammar.

Proof for parents

Progress you can see

A monthly report on what your child can now do that they couldn't before, with understanding and speaking reported separately.

Where we are starting

The Mekong Delta first

The Mekong Delta has around 1.84 million lower and upper secondary students, and the typical family we surveyed there spends 47% more on English each month than in the Red River Delta. Our first classrooms are in Cần Thơ.